Course Policies

Refund Policy

We stand behind the integrity, quality, and depth of everything we create inside Strong & Steady Her™. This program is built for women who are committed to real, lasting change—and when you show up for the work, the results follow.

Because this is a digital program with immediately accessible content, and because we only accept a limited number of participants to ensure a high-touch experience, we do not offer refunds once access has been granted.

We kindly ask that you enroll with clarity and intention.

However, we’re also human. If you believe there’s been an error or extenuating circumstance, please contact us within 7 days of your purchase at [insert email], and we’ll review your request personally. No refunds will be issued after this window.

By joining the program, you agree to:

Take full responsibility for your commitment and results
Respect the energy, time, and work that goes into this curated experience
Reach out if you have questions or need support—we are here to help

We’re not here to trap you—we’re here to support your transformation.
If you’re ready to lead yourself differently, we’re honored to walk with you.

Support Policy

We’re committed to creating a high-integrity, high-support experience inside Strong & Steady Her™—where you feel seen, heard, and genuinely cared for.

To ensure we provide the best guidance, coaching, and resources possible, here’s what you can expect from our support structure:

🧠 Weekly Support

New content drops each week, including intentional movement, mindset coaching, and a StrongHER recipe with a meal plan and shopping list.
Educational videos from Dr. K are included to help you understand why behind every move and strategy—so you’re not just following instructions, you’re leading yourself.

💬 Community Support

All members get access to our private community space where you can:
- Ask questions
- Share wins and challenges
- Get support from fellow members and the Strong & Steady Her™ team
Dr. K will check in regularly to provide encouragement, insight, and guidance.

📩 Direct Support

If you have a question specific to your account, access, or need technical help, email [Insert Support Email Here]
Response time: within 48 hours Monday–Friday (excluding holidays)
For VIP Concierge clients, you’ll receive personal contact options outlined during onboarding

⛔ What We Don’t Offer

To protect your energy—and ours—we do not offer:

24/7 messaging access
One-on-one coaching through the group program (unless you’re a VIP client)
Crisis support or emergency medical advice

If you need more personalized support, consider applying for our VIP Concierge Experience, where you’ll work with Dr. K directly.

🧘‍♀️ Our Promise

We are here to support your transformation with clarity, compassion, and consistency. If you show up with intention, you’ll never be alone on this journey.

Copyright Policy

All content contained within the Strong & Steady Her™ website, membership platform, digital downloads, videos, courses, recipes, branding, and educational materials is the intellectual property of Dr. Cheryl Koelling, DC, M.Ed and Strong & Steady Her™, unless otherwise stated.

This content is protected by U.S. and international copyright laws.

🔐 What You Can Do

We encourage our members to:

Use all materials for personal use only
Download or print worksheets, recipes, or resources for your own private implementation
Share your personal results or experiences with credit to Strong & Steady Her™

🚫 What You May NOT Do

You may not:

Reproduce, distribute, or publicly share any content without written permission
Modify, copy, or claim ownership of any Strong & Steady Her™ materials
Resell, license, or repurpose any part of this program
Use any of our videos, educational content, or brand assets for your own business, coaching, or teaching

Doing so is a violation of copyright law and will be pursued legally if necessary.

🤝 Our Commitment

We’re committed to delivering high-quality, original resources that change lives. We ask that you respect the time, energy, and expertise that goes into every piece of content we create.

If you'd like to collaborate, license content, or feature Strong & Steady Her™ in your publication or podcast, please contact us at:
📧 [Insert email]

No Guarantees Policy – Strong & Steady Her™

At Strong & Steady Her™, we are deeply committed to providing high-quality, evidence-informed content, support, and guidance to help you improve your strength, bone health, mindset, and overall well-being.

However, your results are dependent on your effort, consistency, and personal responsibility.

💬 What We Promise:

We promise to deliver tools, strategies, movement, mindset coaching, and resources that are:

Designed for real women, in real life
Backed by clinical experience and science
Created to support transformation from the inside out

❌ What We Can’t Guarantee:

We do not guarantee specific outcomes such as:

Exact weight loss
Bone density gains
Hormonal balance
Medical changes or diagnosis
Any result that depends on individual health history, effort, or variables beyond our control

Your success is unique to you, and your outcomes will depend on your willingness to engage fully in the process and apply what you learn.

🤝 Our Integrity Commitment:

We’ll walk with you, support you, and give you the best possible resources—but this is a collaborative journey. We are not a “quick fix” or overnight transformation. Strong & Steady Her™ is about lasting change that comes through steady action.

By participating in this program, you agree to take full responsibility for your results, and understand that we cannot make any guarantees.

Disclaimer – Strong & Steady Her™

The information provided within Strong & Steady Her™, including but not limited to movement videos, educational content, nutrition guidance, mindset tools, recipes, blog posts, and live or recorded sessions, is for informational and educational purposes only.

It is not medical advice, and it is not intended to diagnose, treat, cure, or prevent any medical condition.

🧠 Medical Disclaimer:

Participation in Strong & Steady Her™ does not establish a doctor-patient relationship between you and Dr. Cheryl Koelling or any member of the Strong & Steady Her™ team.

Always consult with your physician, healthcare provider, or specialist before beginning any new wellness program, especially if you are pregnant, breastfeeding, have a chronic illness, are taking medication, or have existing health conditions.

🏋️‍♀️ Fitness Liability Waiver:

By participating in Strong & Steady Her™ programs, courses, or movement sequences, you acknowledge and accept the inherent risks associated with physical activity, and you agree that you are performing exercises voluntarily, at your own risk, and that you are physically capable of participating.

You agree to release, indemnify, and hold harmless Dr. Cheryl Koelling, Strong & Steady Her™, and any affiliates or team members from any and all liability, claims, or causes of action—whether known or unknown—arising from participation in this program.

👣 Personal Responsibility:

By using this program, you accept full responsibility for your own health, safety, and results. You acknowledge that your success is dependent on your own actions, commitment, and personal health journey.

By purchasing or participating in Strong & Steady Her™, you agree to this disclaimer in full.